Job Goal

The Human Resources Department is seeking a professional, organized, and customer-focused receptionist to serve as the first point of contact for employees, applicants, and visitors. This position is responsible for providing exceptional customer service, managing front desk operations, and supporting a variety of administrative functions within the Human Resources Department.

Essential Duties

Greet and assist visitors, applicants, and employees in a professional and courteous manner.
Answer, screen, and direct incoming phone calls.
Receive and distribute mail, packages, and departmental correspondence.
Schedule appointments and maintain departmental calendars as assigned.
Maintain confidential employee and applicant records in accordance with department policies.
Provide administrative support to Human Resources staff.
Assist with fingerprinting, compiling new employee information, and the volunteer process.
Assist with scheduling of interviews as requested.
Perform other tasks and assume other responsibilities as may be deemed necessary.

Minimum Qualifications

High school diploma or equivalent required; associate degree preferred.
Previous receptionist, administrative assistant, or customer service experience preferred.
Proficiency with Microsoft Office Suite and standard office equipment.
Excellent verbal and written communication skills.
Strong organizational skills and attention to detail.
Ability to handle confidential information with discretion and professionalism.
Ability to multitask and work effectively in a fast-paced environment.

Knowledge, Skills, and Abilities

Strong interpersonal and customer service skills.
Professional appearance and demeanor.
Ability to work independently and as part of a team.
Excellent time management and problem-solving abilities.
Commitment to providing high-quality service to employees and the public.

This is an “at will” position that the employer or employee may terminate employment at any time for any reason consistent with applicable state or federal law. The employment “at will” policy cannot be changed verbally or in writing, unless the change is specifically authorized in writing and approved by the Board of Trustees of District 411.

Employment is contingent upon board approval and successful completion of federal background check and drug-free workplace pre-employment screening.

HR Receptionist