Real-time Transcriber for Students with Hearing Impairments

Title: Real-time Transcriber for Students with Hearing Impairments

Assignment: School-year, Full-Time

Location: Winnetka Campus and/or Northfield Campus

Occupational Group: NTESPA Instructional

Supervisor: Special Education Coordinator or Department Chair

Start Date: August 18, 2025

Position Outcomes:

New Trier is committed to fostering an inclusive learning environment where all students have equal access to their education. As part of our commitment, we are seeking a Real-Time Transcriptionist to support students who are deaf, hard of hearing, or have other learning needs by providing live transcription of classroom instruction, discussions, and school activities.

General Responsibilities:

The Real-time Transcriber for students with hearing impairments is dedicated to supporting the learning of students who are deaf or hard of hearing. This person must be detail-oriented, have excellent typing skills, and have the ability to use a laptop to record lectures and class discussions accurately and efficiently in real-time.

Qualifications:

• Typewell certification is required.
• Proven ability to type at least 60 wpm without error.
• Strong attention to detail and excellent listening skills.
• Experience in an educational setting is preferred.
• Ability to maintain confidentiality and handle sensitive information.
• Excellent communication and interpersonal skills.
• Excellent English proficiency
• Proficiency in using laptops and Typewell software.

Knowledge/Ability/Skills:

• Strong oral and written communication skills
• Strong listening and memory abilities
• Ability to initiate and complete work with limited supervision and direction
• Ability to maintain confidentiality in all aspects of the job

Position Expectations:

• Real-time Transcription:
• • Attend all scheduled classes and other student events as assigned to provide real-time transcription services.
  • Maintain the Typewell standards for transcription
  • • Use a laptop and Typewell software to transcribe spoken words accurately to provide a concise summary of the content in a meaningful style.
    • Maintain a minimum typing speed of 60 words per minute to keep up with the pace of lectures and discussions.
    • Ability to capture an average of 80% (100% of key vocabulary) of the important information points conveyed in classes and meetings.
    • Ability to use an approved abbreviation system to assist in transcribing speech for rapid communication access. 
• Collaboration with Students:
• • Work closely with the student to understand their specific needs and preferences.
  • Provide copies of transcriptions promptly, ensuring the student has access to all classroom content.
• Collaboration with Faculty and Staff:
• • Liaise with teaching staff to ensure understanding of class content and terminology.
  • Prepares for classes by reviewing materials and adding pertinent vocabulary to the transcriber dictionary before classes or meetings. 
  • Attend staff meetings or training sessions as required to stay informed of any changes in course materials or delivery methods.
  • Coordinate with the special education case manager, teachers, and others to ensure the student's needs are consistently met.
• Quality Assurance:
• • Review and edit transcriptions for accuracy and completeness.
  • Ensure that transcriptions are free of errors, omissions, and ambiguities.
  • Keep detailed records of all transcriptions and maintain confidentiality per school district policies.
• Technical Proficiency:
• • Stay up-to-date with the latest Typewell software updates and features.
  • Troubleshoot any technical issues that may arise during transcription sessions.
  • Ensure the laptop and transcription equipment are in good working condition and ready for use at all times.
• Professional Development:
• • Participate in ongoing training and professional development opportunities related to real-time transcription and Typewell certification.
  • Stay informed about best practices and new developments in the field of accessibility and transcription services.
  • Seek feedback from students, faculty, and colleagues to continuously improve the quality of transcriptions.
• Other Duties as Assigned

FLSA: Non-Exempt

Link to ESP Salary Schedule

Link to ESP Benefits