JOB DESCRIPTION

RECEPTIONIST - STUDENT SERVICES

REPORTS TO: Deans of Students

TERMS: 205 Days

PERFORMANCE RESPONSIBILITIES:

Essential Job Duties and Responsibilities:

Acquire and maintain a knowledgeable base of information concerning the total school program.
Act as a primary liaison between the HSE High School administration and faculty with the school community.
Provide well-organized and accurate work.
Updates student permissions in Enriching Students
Assists with coordination of Heart of a Lion ceremony and reception
Assists with monitoring and maintenance of Senior Flex
Coordinates FYI Mentoring program
Pulls D/F list and communicates with admin
Assists with administration of MTSS process

Communication:

Answer phones, take messages and screen/direct calls to the appropriate counseling office staff.
Use language correctly and effectively.
Answer student questions and assist students with needs before, during and after school.
Maintain confidentiality as required and appropriate.
Demonstrate an openness to discuss suggestions.
Record and handle any threatening calls that pertain to the school or its population (i.e., bomb threats, etc.).
Deliver personal/urgent messages for students to classrooms by delivery from student aides.
Communicate by radio to administrators, custodians and school nurse when appropriate.

Office Organization:

Notify office manager about office equipment and building repairs and telephone equipment and service problems.
Make efficient use of time and resources available.
Demonstrate a willingness to assist and work cooperatively with all HSE High School colleagues from all divisions.
Oversee distribution of student passes.

PERSONAL AND PROFESSIONAL RESPONSIBILITIES:

Nurture a positive relationship with super-ordinates, subordinates and peers.
Demonstrate respect for super-ordinates, subordinates and peers.
Support corporation decisions and direction relative to matters of policy and administrative directives. Work as a team player.
Demonstrate ability to deal with sensitive issues in a tactful and professional manner.
Address concerns and offer suggestions in an appropriate and confidential manner.

Receptionist - Student Services