Senior Human Resource Generalist

JOB SUMMARY:  Provide general guidance and support to staff regarding various HR functional areas, policies, procedures, and employment laws, including: recruitment, employment, compensation and benefits. Provide mentorship and support to other positions within the HR department.

POSITION REQUIREMENTS: 

JOB KNOWLEDGE, SKILLS/ABILITIES

Knowledge

• Bachelor’s degree from an accredited university required; major in human resources or other related field preferred.
• Three to five years of progressive human resource experience required.
• Professional HR certification (SHRM-CP or PHR) preferred.
• Strong knowledge of HR best practices and employment-related regulations, including ACA, ADAAA, FLSA, PIA, HIPAA, COBRA, FMLA, PWFA, PUMP, Texas Workers Compensation Act, and other employment laws.
• Experience with HR Management System, with strong understanding of system workflows and structure.
• Job analysis and compensation experience preferred.
• Experience with data analysis and developing meaningful measures.

Skills/Abilities

• Strong interpersonal and communication skills, with the ability to explain complex policies clearly and effectively in verbal and written form.
• Strong attention to detail and the ability to produce accurate/error-free work.
• Exceptional customer service skills and the ability to express/demonstrate empathy.
• Strong organizational skills, including the ability to manage time, prioritize tasks, and effectively manage records and data.
• Ability to adapt to unexpected situations or assignments and meet deadlines.
• Analytical and critical thinking skills with ability to make connections between individual work and organizational goals and objectives.
• Proficiency with standard functions within applications such as Microsoft 365/Google, (word processing, spreadsheets, presentation software), e-mail, web browsers, and databases.
• Proficiency with computers (PCs and/or MACs) to include file and desktop management and operations, and working in a cloud-based and/or networked environment.
• Exceptions to these requirements will be considered based on exemplary skills, training, and record of success. 

PRODUCTS/OUTCOMES 

Recruitment/Employment

• Administer all aspects of recruitment processes by working with supervisors to post, advertise, and monitor vacancies, and by assisting job candidates with successful application submission.
• Evaluate the effectiveness of recruiting plans and recommend changes as needed.
• Work with supervisors and leadership to determine immediate and future staffing needs (i.e., succession planning).
• Serve as the subject matter expert in assisting supervisors with maintaining legal compliance throughout the recruitment process; educate supervisors on applicable laws, policies and procedures; offer suggestions and best practices to recruit top talent.
• Maintain and enhance ESC-20 employment webpages and post jobs on external websites and social media.
• Develop and execute recruiting plans for leadership-level postings; advise leadership on best practices; assist with applicant screening matrices; serve on interview panels.
• Ensure collection and records management of job vacancy artifacts.
• Administer background check processes (e.g., Department of Public Safety Criminal History Record Information, TEA Do Not Hire Registry, etc.).
• Administer fingerprinting processes for Independent Contractors, Adjuncts, and Irregular Part-Time (IRPT) employees.
• Administer the applicant skills assessment process.
• Purge inactive electronic applications according to Records Management Plan.
• Process Public School Service Records for transfer of State Sick Leave and State Personal Leave.
• Maintain supervisor workflow tables for leave requests in ASCENDER.
• Process Office of Attorney General new employee reporting.
• Administer the H-1B and Visa processes for sponsored employees.
• Process Employee Data Changes.
• Maintain thorough and accurate records and employee data to meet internal and external reporting requirements.
• Complete employment-related surveys and required reports.

Job Analysis & Compensation

• Conduct job analyses and create and review job descriptions; ensure adherence to ESC-20 guidelines and accuracy of job duties.
• Perform job classifications.
• Determine worker classifications (e.g., employee vs. independent contractor, etc.)
• Maintain Job Description Guidelines document.
• Ensure annual collection of signed job descriptions.
• Assist in compensation administration, competency level reviews, and employee salary calculations, providing detailed and accurate information and data.
• Advise employees and supervisors regarding salary system administration and compliance with labor and employment laws.

General HR Functions

• Provide guidance and support to all staff regarding various HR-related functions: HR operations, recruitment, employment, benefits, compensation, employee relations, and compliance with policies, procedures, employee handbook, and employment laws.
• Conduct New Employee Orientation (NEO) for areas of responsibility.
• Develop and maintain HR process documentation for areas of responsibility.
• Produce HR analytics and statistics as needed for various reports.
• Maintain internet/intranet content in all areas of responsibility.
• Ensure records in areas of responsibility are maintained according to the Records Management Plan.
• Prepare Board Agendas as needed for items related to areas of responsibility.
• Cross-train in and serve as back-up for other human resource functional areas.

INITIATIVE

• Demonstrate initiative, persistence, and a proactive approach to assigned responsibilities.
• Demonstrate the use of sound judgement and ingenuity in problem solving to meet the needs of the Center and clients served.
• Seek, participate, and engage in job-related learning and development experiences that provide professional growth.
• Remain current with industry standards, developments, and applicable laws/regulations; implement accordingly.
• Demonstrate flexibility and adaptability to new situations and assignments.
• Set challenging goals and reach a high standard of performance despite barriers encountered.
• Make connections with individual responsibilities and the Center’s Mission, Vision, goals and objectives.
• Promote and support continuous improvement and organizational change.
• Work under minimal supervision.

COMMUNICATION/HUMAN RELATIONS

• Model the Principals of Public Service (Policy AD LOCAL).
• Communicate in a timely and effective manner, and interact professionally.
• Build professional relationships with colleagues and clients, maintaining regular interaction to meet shared outcomes.
• Demonstrate self-confidence, professionalism, and a high level of customer service skills (e.g., courtesy, patience, diplomacy, etc.) at all times and, in particular, when under stressful or unprecedented situations while working with colleagues and clients.
• Demonstrate professional-level written and oral communication skills.
• Work collaboratively in a team setting.
• Keep supervisors informed.
• Regularly handle and maintain confidentiality of sensitive communications and information at all times.

SUPERVISION AND ORGANIZATION OF STAFF

• None. 

BUDGET RESPONSIBILITY

• Be aware of and follow Center guidelines of allowable costs when recommending use of public funds for expenditures for supplies, equipment, and facilities in area of assignment.

PHYSICAL/MENTAL DEMANDS & ENVIRONMENTAL FACTORS

• Tools/Equipment Used: Standard office equipment including personal computer, peripherals, copy machine, phone, etc.
• Posture: Prolonged sitting; occasional standing, bending/stooping, pushing/pulling, and twisting.
• Motion: Repetitive hand motions including frequent keyboarding and use of mouse; occasional reaching.
• Lifting: Light lifting and carrying (less than 15 pounds); occasional heavy lifting/carrying (15–50 pounds).
• Environment: This role primarily operates in an in-person, dynamic office setting, characterized by frequent verbal communication, movement, and collaboration among team members (small to large in-person gatherings/meetings); exposure to low or intense illumination; exposure to office equipment noise; may work prolonged or irregular hours; occasional travel; and, occasional remote work (after pre-determined length of employment).
• Mental Demands: Work with frequent interruptions; maintain emotional control under stress.

ADDITIONAL REQUIREMENTS

• Champion and model the Center’s Mission, Vision, Core Values, and Service Standards.
• Function within the policies and procedures of ESC-20.
• Accept other responsibilities as assigned.
• Dress and groom appropriately for the ESC-20 work setting.
• Travel independently to fulfill responsibilities of the position.
• Maintain regular and reliable attendance, majority in-person/onsite.
• Serve at the will of the Executive Director.

Location: 1314 HINES AVE, San Antonio, TX, 78208-1899, United States

Base Pay: $5859.00 - $6591.00 / Month

Required Degree: 4 Year Degree