JOB SUMMARY: Provide general guidance and support to staff regarding various HR functional areas, policies, procedures, and employment laws, including: recruitment, employment, compensation and benefits. Provide mentorship and support to other positions within the HR department.

POSITION REQUIREMENTS:

JOB KNOWLEDGE, SKILLS/ABILITIES

Knowledge

Bachelor’s degree from an accredited university required; major in human resources or other related field preferred.
Three to five years of progressive human resource experience required.
Professional HR certification (SHRM-CP or PHR) preferred.
Strong knowledge of HR best practices and employment-related regulations, including ACA, ADAAA, FLSA, PIA, HIPAA, COBRA, FMLA, PWFA, PUMP, Texas Workers Compensation Act, and other employment laws.
Experience with HR Management System, with strong understanding of system workflows and structure.
Job analysis and compensation experience preferred.
Experience with data analysis and developing meaningful measures.

Skills/Abilities

Strong interpersonal and communication skills, with the ability to explain complex policies clearly and effectively in verbal and written form.
Strong attention to detail and the ability to produce accurate/error-free work.
Exceptional customer service skills and the ability to express/demonstrate empathy.
Strong organizational skills, including the ability to manage time, prioritize tasks, and effectively manage records and data.
Ability to adapt to unexpected situations or assignments and meet deadlines.
Analytical and critical thinking skills with ability to make connections between individual work and organizational goals and objectives.
Proficiency with standard functions within applications such as Microsoft 365/Google, (word processing, spreadsheets, presentation software), e-mail, web browsers, and databases.
Proficiency with computers (PCs and/or MACs) to include file and desktop management and operations, and working in a cloud-based and/or networked environment.
Exceptions to these requirements will be considered based on exemplary skills, training, and record of success.

PRODUCTS/OUTCOMES

Recruitment/Employment

Administer all aspects of recruitment processes by working with supervisors to post, advertise, and monitor vacancies, and by assisting job candidates with successful application submission.
Evaluate the effectiveness of recruiting plans and recommend changes as needed.
Work with supervisors and leadership to determine immediate and future staffing needs (i.e., succession planning).
Serve as the subject matter expert in assisting supervisors with maintaining legal compliance throughout the recruitment process; educate supervisors on applicable laws, policies and procedures; offer suggestions and best practices to recruit top talent.
Maintain and enhance ESC-20 employment webpages and post jobs on external websites and social media.
Develop and execute recruiting plans for leadership-level postings; advise leadership on best practices; assist with applicant screening matrices; serve on interview panels.
Ensure collection and records management of job vacancy artifacts.
Administer background check processes (e.g., Department of Public Safety Criminal History Record Information, TEA Do Not Hire Registry, etc.).
Administer fingerprinting processes for Independent Contractors, Adjuncts, and Irregular Part-Time (IRPT) employees.
Administer the applicant skills assessment process.
Purge inactive electronic applications according to Records Management Plan.
Process Public School Service Records for transfer of State Sick Leave and State Personal Leave.
Maintain supervisor workflow tables for leave requests in ASCENDER.
Process Office of Attorney General new employee reporting.
Administer the H-1B and Visa processes for sponsored employees.
Process Employee Data Changes.
Maintain thorough and accurate records and employee data to meet internal and external reporting requirements.
Complete employment-related surveys and required reports.

Job Analysis & Compensation

Conduct job analyses and create and review job descriptions; ensure adherence to ESC-20 guidelines and accuracy of job duties.
Perform job classifications.
Determine worker classifications (e.g., employee vs. independent contractor, etc.)
Maintain Job Description Guidelines document.
Ensure annual collection of signed job descriptions.
Assist in compensation administration, competency level reviews, and employee salary calculations, providing detailed and accurate information and data.
Advise employees and supervisors regarding salary system administration and compliance with labor and employment laws.

General HR Functions

Provide guidance and support to all staff regarding various HR-related functions: HR operations, recruitment, employment, benefits, compensation, employee relations, and compliance with policies, procedures, employee handbook, and employment laws.
Conduct New Employee Orientation (NEO) for areas of responsibility.
Develop and maintain HR process documentation for areas of responsibility.
Produce HR analytics and statistics as needed for various reports.
Maintain internet/intranet content in all areas of responsibility.
Ensure records in areas of responsibility are maintained according to the Records Management Plan.
Prepare Board Agendas as needed for items related to areas of responsibility.
Cross-train in and serve as back-up for other human resource functional areas.

INITIATIVE

Demonstrate initiative, persistence, and a proactive approach to assigned responsibilities.
Demonstrate the use of sound judgement and ingenuity in problem solving to meet the needs of the Center and clients served.
Seek, participate, and engage in job-related learning and development experiences that provide professional growth.
Remain current with industry standards, developments, and applicable laws/regulations; implement accordingly.
Demonstrate flexibility and adaptability to new situations and assignments.
Set challenging goals and reach a high standard of performance despite barriers encountered.
Make connections with individual responsibilities and the Center’s Mission, Vision, goals and objectives.
Promote and support continuous improvement and organizational change.
Work under minimal supervision.

COMMUNICATION/HUMAN RELATIONS

Model the Principals of Public Service (Policy AD LOCAL).
Communicate in a timely and effective manner, and interact professionally.
Build professional relationships with colleagues and clients, maintaining regular interaction to meet shared outcomes.
Demonstrate self-confidence, professionalism, and a high level of customer service skills (e.g., courtesy, patience, diplomacy, etc.) at all times and, in particular, when under stressful or unprecedented situations while working with colleagues and clients.
Demonstrate professional-level written and oral communication skills.
Work collaboratively in a team setting.
Keep supervisors informed.
Regularly handle and maintain confidentiality of sensitive communications and information at all times.

SUPERVISION AND ORGANIZATION OF STAFF

None.

BUDGET RESPONSIBILITY

Be aware of and follow Center guidelines of allowable costs when recommending use of public funds for expenditures for supplies, equipment, and facilities in area of assignment.

PHYSICAL/MENTAL DEMANDS & ENVIRONMENTAL FACTORS

Tools/Equipment Used: Standard office equipment including personal computer, peripherals, copy machine, phone, etc.
Posture: Prolonged sitting; occasional standing, bending/stooping, pushing/pulling, and twisting.
Motion: Repetitive hand motions including frequent keyboarding and use of mouse; occasional reaching.
Lifting: Light lifting and carrying (less than 15 pounds); occasional heavy lifting/carrying (15–50 pounds).
Environment: This role primarily operates in an in-person, dynamic office setting, characterized by frequent verbal communication, movement, and collaboration among team members (small to large in-person gatherings/meetings); exposure to low or intense illumination; exposure to office equipment noise; may work prolonged or irregular hours; occasional travel; and, occasional remote work (after pre-determined length of employment).
Mental Demands: Work with frequent interruptions; maintain emotional control under stress.

ADDITIONAL REQUIREMENTS

Champion and model the Center’s Mission, Vision, Core Values, and Service Standards.
Function within the policies and procedures of ESC-20.
Accept other responsibilities as assigned.
Dress and groom appropriately for the ESC-20 work setting.
Travel independently to fulfill responsibilities of the position.
Maintain regular and reliable attendance, majority in-person/onsite.
Serve at the will of the Executive Director.

Location: 1314 HINES AVE, San Antonio, TX, 78208-1899, United States

Base Pay: $5859.00 - $6591.00 / Month

Required Degree: 4 Year Degree

Senior Human Resource Generalist