IT Support Technician

Job Title: IT Support Technician

Location: Austin, PA and Galeton, PA

Type: Full-time

Overview:
Seneca Highlands IU9 is seeking a dedicated and enthusiastic IT Support Technician to join our team supporting Austin Area School District and Galeton Area School District. This position offers an excellent opportunity to start a rewarding career in technology within an educational environment.

Key Responsibilities:
Provide first-level technical support for devices, networks, apps, and classroom technology.
Troubleshoot and resolve hardware, software, and network issues.
Assist in maintaining and updating IT documentation and inventory.
Ensure excellent customer service by being courteous, polite, and service-oriented.
Collaborate with other team members to enhance overall IT support.

Qualifications:
Strong written and verbal communication skills.
Excellent organizational skills and attention to detail.
A positive attitude and a willingness to learn.
Basic troubleshooting skills for devices, networks, and classroom technology, or the ability to learn these skills quickly.

Direct questions to Ed Bell at (814) 887-5512 or ebell@iu9.org  EOE