Capital Region ESD 113 is committed to closing gaps, growing people, influencing change, and eradicating racism through our service to our region and state. BIPOC as well as culturally and linguistically diverse candidates are strongly encouraged to apply.

Claims Technician

Best to apply by 4/25/25. Job open until Filled.

This position is 8 hours/day and 255 days/year.

Benefits include Medical/Dental/Vision, Life/AD&D insurance, FSA/DCAP, LTD insurance, Retirement/DCP, EAP, Annual/Sick Leave and Holiday Pay.

Required attachments: Transcript, Resume and Cover Letter

Please see the job description below for a list of Essential Functions.

Claims Technician Job Description

Purpose Statement

The job of Claims Technician is done for the purpose/s of initial contact for injured workers within the cooperative; maintaining information in department computer databases; resolving problems and determining appropriate action/s for resolution; and support claim, safety, and accounting staff.

This job is distinguished from similar jobs by the following characteristics: Per the essential functions and educational requirements listed below.

This job reports to Senior Director - Risk Management and Workers' Compensation Trust Management Program or designee

Essential Functions

Assists with maintenance and development of public information systems for the purpose of documenting activities and conveying information to end users.
Attends meetings as assigned for the purpose of conveying and gathering information required to perform functions.
Designs a variety of applications (e.g. report options, database queries, chart/graph templates, etc.) for the purpose of responding to requests for specific data and developing new reports.
Maintains a variety of fiscal information, files, and records (e.g. accounts payable and receivable, purchase orders and invoices, inventory of office supplies, etc.) for the purpose of providing an up-to-date reference and audit trail for compliance.
Prepares a variety of documents, files, and reports (e.g. department activity, OSHA logs, participating district activity, meeting materials, etc.) for the purpose of documenting departmental activities, providing written reference, and conveying information.
Processes a variety of information (e.g. initial claim documents, incoming new mail, etc.) for the purpose of documenting claims, providing written reference, and conveying information.
Reconciles fiscal information and account balances as assigned for the purpose of verifying accuracy of information and maintaining accurate balances while complying with accounting practices.
Regular and reliable attendance is required for the purpose of maintaining department operations.
Responds to inquiries from a variety of sources (e.g. medical providers, school site personnel, etc.) for the purpose of providing technical assistance, advice, and support.
Schedules a variety of activities (e.g. facility usage, appointments, etc.) for the purpose of assisting in meeting staff needs and efficient utilization of facilities.
Serves as designated back-up to support staff and Accounting for the purpose of covering periods of absence.
Trains ESD staff on the use of departmental database applications for the purpose of ensuring ability to use new and existing software.

Marginal Functions

Assists other personnel as may be required for the purpose of supporting them in the completion of their work activities.
Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit.

Job Requirements: Minimum Qualifications

Skills, Knowledge and Abilities

SKILLS are required to perform single, technical tasks with a need to occasionally upgrade skills in order to meet changing job conditions. Specific skill based competencies required to satisfactorily perform the functions of the job include: adhering to safety practices; familiar with financial/accounting software.

KNOWLEDGE is required to perform basic math, including calculations using fractions, percents, and/or ratios; read a variety of manuals, write documents following prescribed formats, and/or present information to others; and solve practical problems. Specific knowledge based competencies required to satisfactorily perform the functions of the job include: computer operations; current generation software application packages; medical and legal terminology related to workers compensation. Experience using Microsoft Word, FileMaker Pro and Excel preferred.

ABILITY is required to schedule activities and/or meetings; gather, collate, and/or classify data; and use job-related equipment. Flexibility is required to work with others; work with data utilizing defined but different processes; and operate equipment using standardized methods. Ability is also required to work with a wide diversity of individuals; work with a variety of data; and utilize job-related equipment. Problem solving is required to identify issues and create action plans. Problem solving with data requires independent interpretation of guidelines; and problem solving with equipment is moderate. Specific ability based competencies required to satisfactorily perform the functions of the job include: adapting to changing work priorities.

Responsibility

Responsibilities include: working under limited supervision following standardized practices and/or methods; providing information and/or advising others; tracking budget expenditures. Utilization of some resources from other work units is often required to perform the job's functions. There is a continual opportunity to impact the organization's services.

Work Environment

The usual and customary methods of performing the job's functions require the following physical demands: occasional lifting, carrying, pushing, and/or pulling, some stooping, kneeling, crouching, and/or crawling and significant fine finger dexterity. Generally the job requires 80% sitting, 10% walking, and 10% standing. This job is performed in a generally clean and healthy environment.

Experience

Job related experience with increasing levels of responsibility is required.

Education (Minimum)

High school diploma or equivalent.

Equivalency

None specified.

Required Testing

None Specified

Certificates and Licenses

Valid Driver's License & Evidence of Insurability

Continuing Educ. / Training

None Specified

Clearances

Criminal Justice Fingerprint/Background Clearance WA State Sexual Misconduct Disclosure Release

FLSA Status

Non Exempt

Salary Grade

43

Capital Region ESD 113 is an Equal Opportunity Employer

ESD 113 - Claims Technician