Job Title: IT Tech

Salary: Per ACT 93 Agreement

Reports to: Director of Technology

Hours: 8:00-4:00, Monday-Friday

Building: District wide

Job Category: Administrative

Date Posted: April 10, 2026

PRIMARY PURPOSE:

The IT Tech’s primary responsibility will be to assist in supporting the configuration, installation, maintenance, and repair of school district computers, printers, peripheral devices and audio visual equipment. The candidate must possess strong communication skills, attention to detail, and a high level of organization, along with a willingness to work closely with staff and administration. This position supports the day-to-day technology needs of the district, with a focus on providing timely and effective support in both classroom and administrative environments.

DUTIES AND RESPONSIBILITIES:

Provide ongoing support of district applications and systems software
Assist in the implementation and deployment of district technology systems and tools
Provide technical support for hardware, software, and classroom technology issues
Troubleshoot and resolve Help Desk tickets in a timely and professional manner
Support district devices including desktops, laptops, Chromebooks, printers, and peripherals
Assist with audio visual and classroom technology setup and support
Perform basic device repair and maintenance
Assist with network-related tasks including basic connectivity troubleshooting and cable installation

SECONDARY RESPONSIBILITIES:

Utilize the Scranton School District Help Desk system to track support requests and provide basic training to staff
Maintain accurate records related to work performed, inventory, and asset management
Assist with technology deployments and district-wide initiatives
Follow all district policies and procedures related to technology use, security, and inventory control

ADDITIONAL SKILLS, KNOWLEDGE AND ATTITUDE:

Certification in Computer Sciences / Network Engineering or industry certifications
Prior experience in computer support or related field preferred
Experience with Google Workspace for Education (Gmail, Drive, Docs, Sheets, Classroom) preferred
Experience with device troubleshooting and repair, including Chromebooks and laptops, preferred
Strong attention to detail and problem-solving skills
Ability to work independently and manage assigned tasks without constant supervision
Excellent interpersonal and communication skills with a focus on customer service
Ability to be flexible and responsive to the needs of end users across multiple buildings
Ability to work both independently and as part of a team
Ability to work under deadlines and manage multiple priorities
Reliable transportation required

PHYSICAL DEMANDS:

Ability to reach above and below the waist
Ability to use fingers to pick, feel and grasp objects.
Some stooping, bending and twisting of the body required.
Ability to lift and/or carry supplies and/or papers weighing no more than 40 lbs.
Ability to sit, stand, walk or move throughout the building and/or office, often for extended periods of the workday.
Ability to climb ladders and use basic tools as necessary
Ability to work occasional extended hours as needed

SENSORY ABILITY:

Visual acuity.
Auditory acuity.