The Kalamazoo Regional Educational Service Agency (KRESA) is a critical part of Michigan’s education system serving the Greater Kalamazoo region and provides specialized services to schools and communities and optimizes resources by centralizing innovative programs and services. We partner with school districts and the broader community to offer essential programs including early childhood education, special education, career learning, and educator development, ensuring that learners of all ages receive the support they need.

We are currently seeking a Developer at the KRESA Service Center in Portage, Michigan. The essential responsibilities for this position include but are not limited to:

Align services with KRESA Core Values (Collaboration, Innovation, Compassion, Respect, and Integrity) and Culture & Belonging principles to engage and serve all students
Develop new functionality and expand current functionality in Salesforce
Assist with the ongoing development, support/maintenance, upgrades and enhancements of in-house applications
Participate in the software development process including design sessions, providing project status, go-live support and training on new functionality
Develop forms, processes and reports as needed
Build wireframes and/or prototypes to determine feasibility when warranted
Communicate project status to stakeholders and management as needed
Use and maintain integrations with the Michigan Data Hub platform
Ensure proper data governance protocols are in place and in compliance
Comply with HIPAA and FERPA and district data sharing agreements
Ensure the information security of Salesforce and other developed systems
Work with staff to ensure application integrations are operational and data errors are resolved
Perform high-level application troubleshooting and support as needed
Maintain accurate system documentation
Willing to work overtime and on-call as necessary to meet organizational needs
Other duties as assigned

Must have knowledge of and comply with the policies and procedures contained in the Kalamazoo RESA handbook.

Qualified candidates will have:

Experience with programming languages such as C#, HTML, CSS, and JavaScript
Experience using relational databases such as Microsoft SQL Server
Experience with web application development framework such as ASP.net, Blazor, MVC
2+ years of application programming in multiple languages preferred
Experience with information systems such as ERP, SIS, and CRM preferred
Bachelor's degree in related field preferred
Microsoft, AWS, and Information Security certificates are preferred
Maintain up to date Salesforce certification

Other skills and abilities include:

Embraces and supports KRESA philosophies related to our core values (Collaboration, Innovation, Compassion, Respect, and Integrity), Culture & Belonging, and Continuous Improvement
Embraces and supports KRESA’s vision of a transformative, equitable and innovative education for all in the Greater Kalamazoo region
Ability to interact effectively with individuals from a wide range of identities and lived experiences
Ability to discuss differences with colleagues and clients in a manner that supports building positive working relationships
Understanding of education privacy and compliance law (FERPA & HIPAA)
Ability to communicate effectively including listening
Excellent project management, communication, and presentation skills required
Flexible and open-minded when working with staff and various stakeholders
Works in a team-oriented fashion
Ability to efficiently troubleshoot computer and software issues
Strong problem-solving skills
Displays willingness to support and make decisions with sound judgment in timely manner
Ability to read, analyze and interpret data
Ability to write reports, correspondence, create thorough documentation and procedures
Maintains confidentiality
Adapts to frequent changes in the work environment and technology
Practice safe work habits
Uses equipment and material properly

This is a 12 month calendar position in job grade 16T with an annual rate of pay between $60,009.00 and $88,051.00.

KRESA employees enjoy a comprehensive benefit offering that includes health insurance, paid time off, retirement benefits through Michigan’s Office of Retirement Services, tuition reimbursement, student loan forgiveness and wellness incentives – all within a supportive and caring culture centered around our values of collaboration, innovation, compassion, integrity, and respect.

A Great Place to Live and Work

Kalamazoo was recently recognized as a great place to live in the 2024 50 Best Places to Live roundup by Money.com. Kalamazoo was noted for its abundant family-friendly activities and appreciation for artisan-crafted goods, as well as the Kalamazoo Promise, a scholarship for each Kalamazoo Public School resident graduate that provides up to 100% tuition for post-secondary education.

Notice of Non-discrimination: It is the policy of Kalamazoo Regional Educational Service Agency that no discriminating practices based on race, color, national origin, sex (including sexual orientation or sexual identity), disability, age, religion, height, weight, marital or family status, military status, ancestry, genetic information, or any other legally protected category be allowed during any program, activity, service or in employment. The following position at Kalamazoo RESA has been designated to handle inquiries regarding the nondiscrimination policy: Assistant Superintendent of Human Resources. Contact information: 269-250-9200, 1819 E. Milham Ave, Portage, MI 49002.

Auxiliary aids and services are available upon request to individuals with disabilities.